When you use Google Chrome to watch videos on PC as Android phone sometimes there will be an error not viewing the video. When this error appears, the message “This video file cannot be played error code 224003” will appear. The following article I will guide you 5 ways to fix this error simply and quickly.
1. Method 1: Check and update Chrome to the latest version
– On the PC
Normally, Chrome is by default will Automatically download and update new updates. However, it is possible that in the process of using, this function is closed for some reason. You can check and update Chrome manually as follows:
+ Step 1: Visit About Google Chrome
Click the Customize button and control Google Chrome (icon 3 dots right corner Chrome)> Help > Introducing Google Chrome.
How to access About Google Chrome
+ Step 2: Check and update the Chrome version
At this point, the interface will appear the version of Chrome that your PC has used. If present green vestige means you are using the latest version of Chrome.
Green vestige
If you are still using the old version, click Relaunch to update.
– On Android phones
You on Google Play to check the Chrome version. If the Update button shining means your Chrome has not been updated, press this button to update to the latest version.
Update button
– On the PC
If your version of Chrome is the latest version but the video still has an error, try deleting cache and cookies.
+ Step 1: Open Clear browsing data
You press the icon 3 dots> Other tools > Clear browsing data.
Clear browsing data
Alternatively, you can open Clear browsing data by pressing a key combination Ctrl + Shift + Del.
+ Step 2: Clear browsing data
You choose the item Basic > Select a time range Ever > Uncheck the Browsing history box > Delete data.
Clear cache and cookies on PC
– On Android phones
To clear cache and cookies on Android phones, do the following:
+ Step 1: Open Settings
Open Chrome browser> Click icon 3 dots > Setting.
Chrome on Android phones
+ Step 2: Clear cache and cookies
You clicked Privacy > Clear browsing data.
Privacy
Under Basic, select the time range From now> Delete data.
Clear data on Android phone
A message appears for you to confirm, press Erase > Ok, got it to complete.
Data deletion operation
3. Method 3: Turn off the extension (extension only (PC only)
The extension you are using may be a cause of unreadable video errors.
To check if these extensions are the main cause, use incognito mode. In addition to allowing you to browse the web privately incognito mode while the default will turn off the extension.
You just need to press the icon 3 dots> New incognito window (Ctrl + Shift + N) to open a new incognito window. Next, copy the faulty video link you are watching into incognito mode and Enter. If the video is working well, the large number of extensions is likely to hinder video streaming.
Incognito mode
To remedy this cause, you copy “chrome: // extensions” and paste it into the Chrome search bar> Enter.
Search bar
Here, try dragging the button Activated from right to left to disable each widget and access videos again. If the video is playing normally, the main reason is because the utility you just turned off. If the utility doesn’t matter, you can delete it, and if it matters, you’ll need to turn it off every time you watch a video.
Disable gadgets
4. Method 4: Clear all Chrome data
– On the PC
If the above methods do not work, you must delete all Chrome data. While this may work, delete all unnecessary settings and utilities, but you must restore the previous settings. Only saved fonts, bookmarks and passwords will be preserved.
Proceed as follows:
+ Step 1: Open Settings
You press the icon 3 dots> Settings.
Setting
+ Step 2: Reset and clean
You press Advanced > Reset and tidy up.
Select the Advanced section
You press Restore settings to their original defaults.
Restore settings to their original defaults
Press Reset the installation options.
Reset the installation options
– On Android phones
You do the following:
+ Step 1: Press and press Chrome
You press Chrome for 3-4 seconds> Application Information> Storage.
Override Chrome
+ Step 2: Clear data
You press Memory management > Delete all data.
Memory management
You press OK, got it to confirm the application data deletion.
Confirm to delete
5. Method 5: Disable hardware acceleration mode (PC only)
Chrome’s hardware acceleration feature can sometimes be the cause of an error.
You can turn this off as follows:
+ Step 1: Open Settings
You press the icon 3 dots> Settings.
Item Settings
+ Step 2: Turn off hardware acceleration mode
You press Advanced > System.
System Category
Knock the button off right to left to turn off hardware acceleration mode.
Off mode
Thank you for watching and see you in the following article.
