When you call relatives, friends by Zalo application, sometimes a busy call recipient notification will appear. To be able to better understand this notification as well as what you need to know when making a call Zalo, please read through the following article.
1. What is Zalo saying “The recipient is busy”?
Suppose, there are three people are A, B and C. When A makes a call to B equal Zalo And at the same time B and C are also talking to each other by Zalo or by phone.
Thus, A will not be able to call B and Zalo on A’s machine will notify “The recipient is busy”.
Notifications appear when the recipient does not answer the phone
In short, when you call a person with Zalo and get the message “The recipient is busy”, that means that person is in a call with someone else.
2. When calling with Messenger received Zalo calls?
The answer here is have. When A is making a call with another application like Messenger, Line, Skype, … then B can still call A and Zalo of A will still notify an incoming call.
Messenger app
Although A can receive the call but Can not speak directly with B because the previous calling application was using the microphone.
If you want to talk, A needs to turn off the app that is on the call and call B or B again to speak normally.
3. When receiving calls from Zalo will you receive calls from other applications?
The answer is have. Specifically, when A and B are calling each other by Zalo, C calls to A with other applications such as Messenger, Line, Skype, … A still receives a message and hears C talking.
Users call by Zalo
However, the right to use the microphone on the device A is still granted to Zalo. Therefore, it is necessary to end the call Zalo for A and C to speak normally.
4. When calling with Zalo have received phone calls?
When using Zalo to call, the device still receives normal voice calls.
For example: A and B call with Zalo, C calls to A with normal calls, A will still receive notifications from the phone. If A hears the call from C, the call on Zalo of A and B will be interrupted.
Normal call
5. Some other status when calling on Zalo
– Connecting, ringing
This means that the call between two people is connected, Zalo of the recipient is showing the incoming call tone and waiting for the receiver to pick up.
Status Ringing
– Connecting the device to + the recipient’s name
When you make a Zalo call and receive the message “Connecting to + the recipient’s name”, it means that Zalo is trying to connect to the recipient. However, the recipient’s computer is currently having problems or no network connection so the recipient doesn’t receive notification of an incoming call from Zalo.
– The recipient cannot contact
If you receive this message, it means that the recipient does not turn on the network for Zalo to connect or they do not open Zalo and also prevent Zalo from running in the background.
User does not use the network
However, if the recipient reopens the network as well as Zalo, they will still receive a missed call notification.
– The recipient did not pick up the phone
This means that the call is connected and the recipient has rings. But for some reasons, the recipient may be busy, may not be able to answer the phone, or the receiver may not carry the phone with him, so this message will appear. Notifications of missed calls will appear on the recipient’s device.
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